Ramada London Stansted Airport

For the price I paid, the rooms were a lot nicer than I expected! The bed was comfy, and there was no noise from outside, as I thought that might've been an issue with staying at a busy service station hotel. Overall all I was happy with my stay.

The staff really do make the stay.. nice to meet someone familiar from where you live.. the staff were approachable, the restaurant was closed but one of the guys tried to get something arranged,, dropped a menu off to us and thought it might be a good idea to order a takeaway in,, which was really sweet of them to help out,, unfortunately Birchhangers not open 247 just a shame you don't get the same team everywhere,, though it's in Stansted there's a lot of different people working around that you just can't relate to,, I like the look of their wet room where the shower is,, the same floor is in the kitchen aswell.. so the water soaks in to the floor if you get anything anywhere,, the restaurant menu sounds delish,, it was quite quiet and the staff were near by if you needed them

Location is good, close to airport. About five minute walk to bus stop that takes you to the airport. Costs 3 pound instead of spending around 15 on a taxi. It is located in a convenient spot where there are a few shops to get food and fast food places but honestly I would recommend eating at the restaurant in the hotel! The food was delicious and same price as Burger King or the others. Staff were lovely.

Booking for the first time here, few days before my arrival, I called the hotel for more details and Colin, working for FOH was very helpful, professional, provided answers to all my questions and gave very good advise that I took it. Thank you and well done. On the other hand, the person who checked me in, although wrote down my request to order a cab for 5 am forgot to do that. I waited half an hour, nothing happened. When I asked the night staff to check what is happening, only that moment my cab was ordered and arrived in 5-10 minutes. More training should be provided to the FOH' staff regarding the importance of commitment to the customers' request, maybe?

Really comfy bed, great shower. Easy check in, plenty of parking. Good breakfast. Next to shops and restaurants at motorway services. No noise from car park outside.